Refund and Returns Policy – teesfashionboutique

Refunds and Exchanges

Overview

Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can only offer an exchange. Please reach out to us within seven business days of receiving your products.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as undergarments and leggings cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards
Downloadable software products
Some health and personal care items

Customer is responsible for returning the item(s); we will cover the return charge if it’s our mistake.

There are certain situations where only partial refunds are granted:

*Any item not in its original condition, is damaged or missing parts, or is damaged or missing parts, for reasons not due to our error.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days. Please note that you will receive an email once your refund has been processed. Additionally, banks may vary in processing times.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company; it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please get in touch with us at {email}. Candiboutique2024@yahoo.com or PH: 762-815-0603 customer Service

Sale items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {candiboutique2024@yahoo.com}

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will find out about your return.

Shipping returns

To return your product, reach out to us by email or call customer service @ 7628150603

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on your location, the delivery time for your exchanged product may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. So please use tracking for shipping back your item(s), so we can both track it